Terms and Conditions

About the Website
Welcome to www.summitpharmaceuticals.com.au (the ‘Website’). The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website (the ‘Products’). The Website provides this service by way of granting you access to the content on the Website (the ‘Purchase Services’).  The Website is operated by SUMMIT PHARMACEUTICALS PTY LTD ( ABN 61 650 214 574 / ACN 650 214 574). Access to and use of the Website, or any of its associated Products or Services, is provided by Summit Pharmaceuticals.  Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.  Summit Pharmaceuticals reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Summit Pharmaceuticals updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication.  Before you continue, we recommend you keep a copy of the Terms for your records. 

You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Summit Pharmaceuticals in the user interface.

In order to access the Purchase Services, you must first register as a user of the Website. As part of the registration process, or as part of your continued use of the Purchase Services, you may be required to provide personal information about yourself (such as identification or contact details), including:

  • Email address
  • Preferred username
  • Mailing address
  • Telephone number
  • Password

You warrant that any information you give to Summit Pharmaceuticals in the course of completing the registration process will always be accurate, correct and up to date.

Once you have completed the registration process, you will be a registered member of the Website (‘Member’) and agree to be bound by the Terms. As a Member you will be granted immediate access to the Purchase Services.

You may not use the Purchase Services and may not accept the Terms if:

You are not of legal age to form a binding contract with Summit Pharmaceuticals; or

You are a person barred from receiving the Purchase Services under the laws of Australia or other countries, including the country in which you are resident or from which you use the Purchase Services.

As a Member, you agree to comply with the following:

  • You will use the Purchase Services only for purposes that are permitted by:
      • the Terms;
      • any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
  • You have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Purchase Services.
  • Any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Summit Pharmaceuticals of any unauthorised use of your password or email address or any breach of security of which you have become aware.
  • Access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Summit Pharmaceuticals providing the Purchase Services.
  • You will not use the Purchase Services or Website for any illegal and/or unauthorised use, which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website.
  • You agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Purchase Services. Appropriate legal action will be taken by Summit Pharmaceuticals for any illegal or unauthorised use of the Website.
  • You acknowledge and agree that any automated use of the Website or its Purchase Services is prohibited.

In using the Purchase Services to purchase the Product through the Website, you agree to pay the purchase price listed on the Website for the Product (the ‘Purchase Price’). Unless otherwise stated, all prices and payments are in Australian Dollars (AUD).

Payment of the Purchase Price may be made through Westpac and Merchant Warrior (the ‘Payment Gateway Provider’). In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers.

Following payment of the Purchase Price being confirmed by Summit Pharmaceuticals, you will be issued with a receipt to confirm that the payment has been received and Summit Pharmaceuticals may record your purchase details for future use.

Summit Pharmaceuticals may, at their sole discretion, provide a refund on the return of the Products within 0 days where the Product packaging is unopened and remains in a saleable condition. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund pursuant to this clause.

Summit Pharmaceutical’s Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to:

  • a replacement or refund for a major failure of the Product and compensation for any other reasonably foreseeable loss or damage;
  • to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure (the ‘Warranty’).

You may make a claim under this clause (the ‘Warranty Claim’) for material defects and workmanship in the Products within 2 hours from the date of purchase (the ‘Warranty Period’).

In order to make a Warranty Claim during the Warranty Period, you must:

  • provide proof of purchase to Summit Pharmaceuticals showing the date of purchase of the Products,
  • provide a description of the Products and the price paid for the Products,
  • send written notice to Summit Pharmaceuticals at 5/79 Bulcock Street, Caloundra, Qld, 4551 or by email at info@summitpharmaceuticals.com.au.

Where the Warranty Claim is accepted, Summit Pharmaceuticals will, at its sole discretion, either:

  • repair or replace any defective Products or part thereof with a new or remanufactured equivalent during the Warranty Period,
  • at no charge to you for parts or labour.

You acknowledge and agree that you will be solely liable for any postage or shipping costs incurred in facilitating the Warranty Claim.

  • The Warranty shall be the sole and exclusive warranty granted by Summit Pharmaceuticals and shall be the sole and exclusive remedy available to you in addition to other rights under a law in relation to the Products to which this warranty relates.
  • All implied warranties including the warranties of merchantability and fitness for use are limited to the Warranty Period.
  • The Warranty does not apply to any appearance of the supplied Products nor to the additional excluded items set forth below nor to any supplied Products where the exterior of which has been:
      • damaged or defaced,
      • subjected to misuse, abnormal service or handling,
      • altered or modified in design or construction.

You acknowledge that the Purchase Services offered by Summit Pharmaceuticals integrate delivery (the ‘Delivery Services’) through the use of third-party delivery companies (the ‘Delivery Service Providers’).

In providing the Purchase Services, Summit Pharmaceuticals may provide you with a variety of delivery and insurance options offered as part of the Delivery Services by the Delivery Service Providers. You acknowledge and agree that Summit Pharmaceuticals is not the provider of these delivery and insurance options and merely facilitates your interaction with the Delivery Service Providers in respect to providing the Delivery Services.

In the event that an item is lost or damaged in the course of the Delivery Services, Summit Pharmaceuticals asks that you:

  • contact the Delivery Service Provider directly to request a refund or to claim on any insurance options available; and
  • contact Summit Pharmaceuticals by email at info@summitpharmaceuticals.com.au, outlining in what way the Products were damaged in transit so that we are able to determine if the Delivery Service Provider should be removed from the Purchase Services.

The Website, the Purchase Services, and all of the related products of Summit Pharmaceuticals are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the Website (including text, graphics, logos, button icons, video images, audio clips, and software) (the ‘Content’) are owned or controlled for these purposes, and are reserved by Summit Pharmaceuticals or its contributors.

Summit Pharmaceuticals retains all rights, title, and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you:

  • the business name, trading name, domain name, trade mark, industrial design, patent, registered design, or copyright of Summit Pharmaceuticals ;
  • the right to use or exploit a business name, trading name, domain name, trade mark, or industrial design; or
  • a system or process that is the subject of a patent, registered design, or copyright (or an adaptation or modification of such a system or process).

You may not, without the prior written permission of Summit Pharmaceuticals and the permission of any other relevant rights owners:

  • broadcast, republish, upload to a third party, transmit, post, distribute, show or play in public, adapt, or change in any way the Content or third-party content for any purpose.

This prohibition does not extend to materials on the Website which are:

  • freely available for re-use; or
  • in the public domain.

Summit Pharmaceuticals takes your privacy seriously. Any information provided through your use of the Website and/or the Purchase Services is subject to Summit Pharmaceuticals’ Privacy Policy, available on the Website.

  • Summit Pharmaceuticals does not make any terms, guarantees, warranties, representations, or conditions regarding the Products other than those provided under these Terms.
  • While every effort is made to ensure Products are accurately depicted on the Website, you acknowledge that sizes, colours, and packaging may differ from what is displayed.
  • Nothing in these Terms limits or excludes guarantees, warranties, representations, or conditions implied or imposed by law, including the Australian Consumer Law, or any liability under them which cannot be lawfully limited or excluded.

Subject to the above and to the extent permitted by law:

  • All terms, guarantees, warranties, representations, or conditions not expressly stated in these Terms are excluded.
  • Summit Pharmaceuticals will not be liable for any:
      • special, indirect, or consequential loss or damage (unless reasonably foreseeable as a result of failing to meet an applicable Consumer Guarantee),
      • loss of profit or opportunity, or
      • damage to goodwill
      • arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or delays in supply), whether at common law, under contract, tort (including negligence), equity, statute, or otherwise.

Use of the Website, the Purchase Services, and any Products of Summit Pharmaceuticals (including Delivery Services) is at your own risk. Everything is provided on an “as is” and “as available” basis, without warranty or condition of any kind.

Summit Pharmaceuticals, its affiliates, directors, officers, employees, agents, contributors, third-party content providers, licensors, and Delivery Service providers make no express or implied representation or warranty regarding:

  • failure of performance, error, omission, interruption, deletion, defect, delay, computer virus, harmful components, loss of data, communication line failure, unlawful third-party conduct, or unauthorised access;
  • the accuracy, suitability, or currency of any Website information, Purchase Services, or related content (including third-party material and advertisements);
  • costs incurred from using the Website, the Purchase Services, or any Products;
  • the operation of links provided for your convenience;
  • any failure to complete a transaction, or loss arising from e-commerce on the Website; or
  • any defamatory, threatening, offensive, or unlawful conduct by third parties, or publication of materials constituting such conduct.

By opting for advance purchase, customers agree to pre-order products and acknowledge that their order will be shipped on the scheduled date previously agreed upon. Summit Pharmaceuticals will make every effort to dispatch the product as close to this date as possible, except in cases of unforeseen delays.

Summit Pharmaceuticals’ total liability arising out of or in connection with the Purchase Services or these Terms, however arising (including under contract, tort, negligence, equity, statute, or otherwise), will not exceed the most recent Purchase Price paid by you under these Terms. If you have not paid the Purchase Price, Summit Pharmaceuticals’ total liability is limited to the resupply of information or Purchase Services to you.

You expressly acknowledge and agree that Summit Pharmaceuticals, its affiliates, employees, agents, contributors, third-party content providers, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages that may be incurred by you, however caused and under any theory of liability. This includes, but is not limited to:

  • Any loss of profit (whether incurred directly or indirectly);
  • Any loss of goodwill or business reputation; and
  • Any other intangible loss.

Summit Pharmaceuticals is not responsible or liable in any manner for any site content (including Content and Third-Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users, third parties, or by Summit Pharmaceuticals’ Purchase Services.

You further acknowledge that Summit Pharmaceuticals does not provide Delivery Services. You agree that Summit Pharmaceuticals will not be liable for any special, indirect, or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Delivery Services.

These Terms will continue to apply until terminated by either you or Summit Pharmaceuticals, as outlined below.

  • Your right to terminate: You may terminate these Terms at any time by notifying Summit Pharmaceuticals in writing and closing your accounts for all Purchase Services (where this option is made available to you). Notices should be sent via the “Contact Us” link on the Website.
  • Summit Pharmaceuticals’ right to terminate: Summit Pharmaceuticals may terminate these Terms with you at any time if:
      • You have breached or intend to breach any provision of the Terms;
      • Summit Pharmaceuticals is required to do so by law;
      • A partner with whom Summit Pharmaceuticals offers the Purchase Services has terminated its relationship with Summit Pharmaceuticals or ceased to offer the Purchase Services to you;
      • Summit Pharmaceuticals transitions to no longer providing Purchase Services in your country of residence or location of use; or
      • The provision of the Purchase Services is, in Summit Pharmaceuticals opinion, no longer commercially viable.

Subject to applicable local laws, Summit Pharmaceuticals reserves the right to discontinue or cancel your Website membership at any time. Access to all or part of the Website or Purchase Services may be suspended or denied, at Summit Pharmaceutical’s sole discretion and without notice, if you breach the Terms, any applicable law, or if your conduct negatively impacts Summit Pharmaceutical’s reputation or the rights of others.

When these Terms come to an end, all rights, obligations, and liabilities accrued by both you and Summit Pharmaceuticals (whether during the term of the agreement or expressed to continue indefinitely) shall remain in effect. Such provisions shall survive termination and continue to apply indefinitely.

You agree to indemnify Summit Pharmaceuticals, its affiliates, employees, agents, contributors, third-party content providers, and licensors from and against:

  • All actions, suits, claims, demands, liabilities, costs, expenses, losses, and damages (including legal fees on a full indemnity basis) incurred, suffered, or arising out of or in connection with any Content you post through the Website.
  • Any direct or indirect consequences of you accessing, using, or transacting on the Website, or attempts to do so, and any breach by you or your agents of these Terms.
  • Any breach of the Terms.

Notice

A party claiming that a dispute (“Dispute”) has arisen under the Terms must give written notice to the other party detailing:

  • The nature of the Dispute,
  • The desired outcome, and
  • The action required to settle the Dispute.

Compulsory

If a dispute arises out of or relates to the Terms, neither party may commence any Tribunal or Court proceedings in relation to the dispute unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

Resolution

Upon receipt of the notice (“Notice”), the parties (“Parties”) must:

  1. Within 0 days of the Notice, endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree.
  2. If the Dispute remains unresolved 2 days after the Notice, the Parties must either agree upon a mediator or request that an appropriate mediator be appointed by the President of the respective lawyers or their nominee.
  3. The Parties are equally liable for the mediator’s fees, reasonable expenses, and venue costs. Each Party must also pay its own costs associated with the mediation.
  4. The mediation will be held via online video meeting in Australia.

Confidential

All communications concerning negotiations arising out of and in connection with this dispute resolution clause are confidential and, to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.

Termination of Mediation

If 2 days have elapsed after the start of a mediation and the Dispute has not been resolved, either Party may request the mediator to terminate the mediation, and the mediator must do so.

Venue and Jurisdiction

The Purchase Services offered by Summit Pharmaceuticals are intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.

Governing Law

These Terms are governed by the laws of Queensland, Australia. Any dispute, controversy, proceeding, or claim of whatever nature arising out of or relating to the Terms shall be governed, interpreted, and construed under the laws of Queensland, without reference to conflict of law principles.

The validity of this governing law clause is not contested. These Terms shall be binding upon and inure to the benefit of the parties and their successors and assigns.

Independent Legal Advice

Both parties confirm and declare that the provisions of the Terms are fair and reasonable. Both parties acknowledge having had the opportunity to obtain independent legal advice and declare that the Terms are not against public policy on the grounds of inequality, bargaining power, or restraint of trade.

Fraud Control Policy

Any customer activities identified by relevant authorities as fraudulent will require the clinic to submit a police report and will result in cancellation of scripts.

Severance

If any part of these Terms is found to be void or unenforceable by a court of competent jurisdiction, that part shall be severed, and the remainder of the Terms shall remain in force.

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